Returns & Exchanges

Our Returns and Exchanges Centre is designed to ensure a seamless process in case you need to return a faulty product.

We understand that unexpected situations can arise, and we're here to assist you every step of the way. Please provide us with some essential details about your purchase and the issue you're facing. This will help us quickly assess the situation and provide you with the appropriate solution.

Rest assured, our dedicated team is committed to resolving the matter promptly and to your satisfaction.

Get started by filling out the necessary details below. If you have any questions around the returns process, please contact RAC at member.benefits@rac.com.au and note your order number in the subject line.